Help & FAQ

Quick answers to common questions. Can't find yours? Contact us.

Getting started

How do I find the right tool?

Type what you want to do into “Solve a Problem” — for example “make my PDF smaller for email”. SolveIt recommends a tool or a complete workflow. You can also browse All Tools.

Do I need an account?

No. Every tool works without signing in. Your recent results, saved workflows and favorites are kept in your browser.

Which languages can I type in?

The interface is in English. The problem solver also understands Hindi, Hinglish and Gujarati, in both native script and Roman letters.

Files & privacy

Are my files uploaded?

No. PDF, image, text, developer, security and calculator tools run in your browser. Look for the green “Runs in your browser” badge. Only AI mode (when available and chosen) sends text to a server.

What are the file size limits?

Images up to 40 MB each, PDFs up to 100 MB, and up to 50 files at once. Very large files depend on your device's memory.

How long are results kept?

Your latest result stays on your device for up to 6 hours so the next tool can reuse it (“upload once”). You can clear it any time from My Workspace.

Troubleshooting

My PDF says it's password-protected.

Open it in your PDF app, remove the password (or print to a new PDF), then try again. SolveIt can't open encrypted PDFs.

Compression didn't make my PDF smaller.

Digital PDFs with mostly text are already small. Use Balanced or Strong mode — or a target size — for scanned documents and image-heavy files.

The download button doesn't work on my phone.

Some in-app browsers (like those inside social apps) block downloads. Open SolveIt in Chrome or Safari and try again, or use the Share button.

Background remover left parts of the background.

Increase the tolerance slider. The current version works best with plain, solid backgrounds such as studio shots, white walls or paper.